FAQs

Got questions? We’ve got answers. If you don’t see yours, feel free to reach out.

  • Q: Do you work weekends or evenings?

    Yes, depending on availability. Our business hours are M-F 8 AM - 7 PM and Saturday 8 AM - 3 PM. We will stay later as needed to get a job to a good stopping point. We do not work on Sundays.

  • Q: What kinds of projects do you handle?

    We handle a wide variety of residential repair, maintenance, and improvement projects, including drywall repair, interior and exterior painting, trim and door work, flooring repairs, smart home device installation, concrete repairs, deck and railing work, fixture replacement, and remodeling.

    From small punch-list items to larger renovation projects, if it involves repairing, maintaining, or improving your home, there is a good chance we can help. Contact us with a description and photos of your project, and we will let you know whether it is a good fit for our team.

  • Q: What payment options do you have?

    We offer several convenient electronic payment options through our secure QuickBooks invoices, including credit cards, debit cards, bank transfers, PayPal, and Venmo. Financing may also be available for qualifying customers and projects, subject to approval.

    We also accept checks drawn on verified local banks—and yes, old-fashioned cash still works.

  • Q: Do you do emergency repairs?

    We are not a 24/7 emergency service. However, if an urgent issue comes up during normal business hours, we’ll do our best to respond as quickly as scheduling allows.

  • Q: Are you licensed and insured?

    Yes. Northern Utah Handyman Services is a licensed and insured Utah contractor. We carry general liability insurance and maintain the appropriate coverage for the work we perform, giving our customers added protection and peace of mind.

    We are also happy to provide proof of licensing or insurance upon request.

  • Q: Can I see examples of your work?

    Absolutely. Visit our Gallery for real project photos. No stock images, no nonsense.

  • Q: Do your projects require permits?

    Most routine repair and maintenance projects do not require a permit. When a project does require permitting or work by a specialty-licensed contractor, we’ll identify that during the planning process and explain the appropriate next steps.

    We take licensing and permit requirements seriously and will not perform work outside our authorized scope.

  • Q: Do you work on commercial properties?

    Yes. We provide light commercial maintenance, repair, and improvement services for offices, small retail spaces, rental properties, and other similar facilities.

    For larger commercial or industrial projects that fall outside our scope, we’ll let you know and help point you toward the appropriate contractor when possible.

  • Do you charge for estimates or on-site consultations?

    Many straightforward projects can be estimated from a detailed description and good photos. Projects that require troubleshooting, measurements, extensive planning, or an on-site evaluation may require a diagnostic or consultation visit. If a fee applies, we’ll let you know before scheduling the visit.

  • Do you take small jobs?

    Absolutely. Small repairs and maintenance projects are an important part of what we do. Whether you have one item that needs attention or a list of smaller projects you’ve been putting off, we’re happy to take a look. Minimum service charges may apply depending on the project and location.

  • What areas do you serve?

    Northern Utah Handyman Services is based in Brigham City and serves customers throughout much of Northern Utah. Our service area includes Box Elder County and portions of Cache, Weber, and Davis counties, along with surrounding communities. Travel charges may apply for projects farther from our Brigham City home base.

  • Can I send photos of my project?

    Yes—and we encourage it. Clear photos, along with a good description of what you need, often help us determine the scope of work and recommend the next step. For many straightforward projects, good photos may even allow us to prepare an estimate without an initial site visit.
    Our service request form allows you to include up to five images.

  • Do I need to purchase the materials myself?

    Usually not. We can source and provide the materials needed for most projects. If you have already selected a particular fixture, finish, appliance, or other item, you are also welcome to provide it. We’ll let you know if there are any compatibility or installation concerns before work begins.

  • What happens if you find additional problems after the work begins?

    Sometimes hidden damage or unexpected conditions are discovered once a project is underway. If that happens, we’ll explain what we found, discuss the available options, and let you know how it affects the scope and cost of the project before proceeding with additional work.

  • Do you stand behind your work?

    Yes. We take pride in the quality of our workmanship and want our customers to be satisfied with the finished project. If you have a concern about work we performed, contact us so we can evaluate the issue and determine the appropriate solution. Manufacturer defects, normal wear, and problems unrelated to our workmanship may be handled differently.

  • Do I need to be home while you work?

    Not necessarily. Many projects can be completed while the homeowner or property owner is away, provided we have appropriate access and have discussed the project beforehand. We regularly work with rental-property owners and customers who cannot be present during the entire project.

  • How far in advance should I schedule my project?

    Scheduling varies depending on the size of the project, time of year, and our current workload. Smaller service calls can sometimes be scheduled relatively quickly, while larger remodeling and improvement projects require more advance planning. Contact us as early as possible and we’ll let you know our current availability.

  • Can you take care of several projects during the same visit?

    Yes. In fact, combining several smaller repairs into one visit is often an efficient way to work through a home maintenance or improvement list. When requesting service, send us the entire list so we can plan the appropriate amount of time, tools, and materials for your appointment.